![]() Notifications through email or texts appear on your residents’ mobile devices. Sending a bill electronically increases the likelihood that people will see them. As an increasing number of businesses and organizations use online payment methods, more American citizens expect to be able to submit payments online.īeyond cell phones, e-billing allows citizens to receive and pay bills through a variety of channels, including: People are becoming accustomed to using their phone as a payment method. They use their phones for recreation, communication, and conducting business. The average American spends 4.8 hours on their phone daily. ![]() Because of the speed, accuracy, reduced costs, and increased citizen engagement of eBilling, it is the ideal system for government entities and roles, such as: Who Should Use an eBilling System?ĮBilling is an excellent option for any local government agency or organization interested in more efficient and money-saving billing strategies than traditional methods offer. Paying bills digitally can open up a world of convenience that simplifies and encourages the transition from paper to virtual billing. What Does ePay Mean?ĮPay can either refer to the process of paying a bill electronically or to the payment processing system that sends out e-bills. E-invoicing is more specific than e-billing because it refers explicitly to the invoice document informing the resident of the amount of money they owe to the agency. eBilling is the more general term for electronic payment processes and all the steps involved.ĮInvoicing, however, is often used to describe when an agency receives an electronic invoice for goods they purchased. People often use the terms e-billing and e-invoicing interchangeably, but they can signify different types of billing processes.Īs explained previously, eBilling refers to electronically sending and paying bills online. What Is the Difference Between eBilling and eInvoicing? Increase citizen engagement by improving their experience.Decrease the cost of processing payments.Create a detailed history of online payments.Even when migrating your other operational processes to digital software, your invoicing and payment processing system may still rely on outdated methods.Į-billing systems have been on the scene for many years now, and there’s a reason they’ve taken over paper methods. In many government organizations, billing is one arena that tends to be stuck in the past. ![]() Why Local Governments Should Use an Electronic Billing System Additional resources recipients might find helpful.They can also take advantage of online capabilities, including: What Is an E-Bill?Īn e-bill (or an electronic bill) is a digital version of a traditional paper bill.Į-bills can replicate a traditional bill in appearance. This article will explain why e-billing has become so popular, how it works, and why you should incorporate it into your organization today. Still using traditional paper methods, government offices or departments struggle with streamlining processes.īecause of the increasing popularity of e-billing methods, it’s essential to understand how they can help your organization. While this is becoming a standard form of payment and billing in the business world, government organizations are often slower to adopt this technology. The entire e-billing process refers to billing, payment collection, and notifications sent to both the recipient and sender. Citizens can submit payments on their electronic devices and the payments are sent directly to the government agency who originally sent a bill. Registered Payment Facilitation ServicesĪn electronic billing system, or e-billing system, processes online payments as electronic bills and payment submissions.Government Consumer Engagement Solutions.
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